Article #71781

Chain apologises after staff at Hartlepool pub demand proof customer’s companion is genuine guide dog

A blind woman felt compelled to leave a Wetherspoons pub after staff demanded proof that her guide dog, Rosie, was a genuine guide dog.

Joanne Hewitson, 31, said she was “livid” and “shaking” after her experience going for breakfast at a pub in Hartlepool. The pub chain has apologised for the incident, with a spokesperson saying an error was made.