Article #71914

There are more than 3,000 conditions in dermatology, experts warn – and chatbots’ recommendations can be flaky

• Read more in the Antiviral series

Who among us has not, in a moment of panic or curiosity, consulted the internet in search of solutions to a medical ailment?

Increasingly, people are turning to AI for health advice, and skincare is no exception. Purpose-built apps promise to identify that rash, while people are sending selfies to AI chatbots seeking “full skincare analysis” and personalised regimens of treatments. On Reddit forums, people post before and after shots of the results from their AI-recommended skin routines.